Privacy Policy

Effective Date: 1/1/2024

1. Introduction Welcome to Sync Technologies company. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our software product (the "Service") under a subscription model.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use our Service.

2. Information We Collect We collect the following types of information:

  • Personal Information: Name, email address, phone number, payment details, and billing information.

  • Account Information: Username, password, subscription details, and preferences.

  • Usage Data: Log files, IP address, device information, browser type, and interactions with the Service.

  • Payment Information: Processed securely through third-party payment processors; we do not store payment details.

  • Support Information: Information you provide when contacting customer support.

3. How We Use Your Information We use your information to:

  • Provide, maintain, and improve the Service.

  • Process payments and manage subscriptions.

  • Respond to inquiries and provide customer support.

  • Send important account-related communications.

  • Prevent fraud, enforce terms of service, and ensure security.

  • Comply with legal obligations.

4. Sharing Your Information We do not sell your personal data. However, we may share information with:

  • Service Providers: Third-party payment processors, hosting providers, and analytics tools that help operate our Service.

  • Legal Authorities: When required by law or to protect our rights and security.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security We implement industry-standard security measures to protect your data. However, no online transmission or storage system is 100% secure. We encourage you to use strong passwords and safeguard your account.

6. Your Rights and Choices Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.

  • Opt-out of marketing communications.

  • Restrict or object to certain data processing.

  • Withdraw consent where applicable.

To exercise these rights, contact us at info@sync-techno.com.

7. Data Retention We retain personal data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links Our Service may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing your data.

9. Changes to This Privacy Policy We may update this policy from time to time. We will notify users of significant changes via email or through the Service. Your continued use of the Service after updates constitutes acceptance of the revised policy.

10. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: Sync Technologies, info@sync-techno.com